In the spirit of Valentine’s Day—and by this, we mean the traditional definition of the holiday rather than the one that sparks a dozen or so irritating Facebook posts—let’s examine the fundamentals of the SLA partnership between cloud user and provider. Like any good relationship, we believe that effectively developed and managed SLAs are built on value, trust, fairness, and communication.
Gartner analyst Lydia Leong recently generated a lot of industry attention when she issued Gartner’s first IaaS Magic Quadrant report. As part of her key findings, Leong noted a number of interesting trends including, that “SLA agreements for IaaS lack comprehensiveness”. We couldn’t agree more—Cloud SLAs must extend further to meaningful quality measures as well as standard availability classes (*ahem*, check out www.controlmycloud.com).
Today is a big day for the Sensible Cloud team and we are all quite excited. This morning, we formally announced the introduction of sense™, our new solution that aims to make cloud computing easier, more cost-effective and transparent for organizations of all sizes.
It is without question that the emergence of the cloud signifies a paradigm shift in enterprise computing. Increasingly, however, it’s become readily apparent that the shift is progressing at breakneck speeds. According to industry analyst firm Gartner, the market for cloud services is growing four times faster than overall IT spending. Forrester concurs—the global market for cloud computing is expected to leap from $40.7 billion to more than $241 billion in 2020. more...
